Black Star Hat Halloween Sitting Gonk

Shipping

Small parcels (under 2kg) will be sent by Royal Mail.  

Large parcels (up to 20kg) will be sent by Parcelforce Express 48 for a fully tracked service.

Furniture will be transported via one of our own trusted furniture couriers. We charge a flat rate of £55 for items being delivered to mainland England and Wales. For Ireland and the Highlands please get in touch with us for an accurate quote before purchase. Some of our couriers work alone so will need help unloading larger items. If you need a 2 person team please let us know before purchase as an additional charge may apply. Under normal conditions we aim to have your item delivered within 2 weeks of purchase. This is subject to your availability to receive the item and the availability of the courier. 

Returns

If you are not happy with your purchase please contact us! 

All items must be returned in original, unused condition in order to receive a refund. Please let us know within 14 days of receiving your items that you wish to return. Items must be received by us within 28 days of purchase. Postage is non refundable. Any return costs are to be paid for by the buyer. 

If you wish to return furniture please let us know within 14 days. Please return the item within 28 days using a fully insured furniture courier. Courier costs are non refundable. The return courier costs are the responsibility of the buyer. 

Should an item be returned with damage or having been used we reserve the right to refuse a refund. 

Customised and made to order items are non refundable.